Remote Support

Remote support covers residential, commercial, and enterprise customers. Residential customers usually need help with home devices and personal tech, like getting their printer to behave or troubleshooting Wi-Fi. Commercial customers are businesses that need support for office setups, servers, networks, software, E-mail and more. Enterprise customers are large organizations with complex systems needing top-tier support for their vast IT infrastructure.

Need a hand?

If you're feeling stuck while setting up any networked device—be it a simple home router or a more complex array of routers, switches, and other devices at your business—don't hesitate to reach out!

Onsite Support

Emergency Dispatch or Corporate Dispatch Onsite Support is vital because it provides fast responses to crises, bringing in experts to handle issues efficiently. It's key for minimizing downtime, ensuring business continuity, and offering peace of mind to clients and employees. Did your tech call out last minute? Need someone now?

Server down?

Network down?

Get a Tech Time Pro dispatched and be in the know!

Boost Your Business with Cost-Effective PTMP and PTP Links

PTMP (Point-to-Multipoint) Links:

Connect Multiple Sites: Link several locations to one central hub.
Save on Costs: Reduce expenses with a single network setup for multiple sites.
Easy Expansion: Add new sites without major changes.

PTP (Point-to-Point) Links:

Direct and Reliable: Secure high-speed links between two points.
Low Latency: Perfect for real-time applications.
Consistent Performance: Dependable connectivity even in tough environments.

Whether you're a farmer managing vast fields or a business operating across multiple locations that are in line of site, reliable internet connectivity is crucial. Our PTMP (Point-to-Multipoint) and PTP (Point-to-Point) links offer robust solutions tailored to your needs.

Network Anywhere

CPE devices, like routers and modems, often use SIM cards from providers such as T-Mobile, Verizon, and AT&T to connect to the internet. These devices enable internet access for homes and businesses, especially in areas where wired connections are unavailable or impractical.

Retail Services

Point of Sale (POS) Basic Support

Internet Solutions 99% internet uptime - We add our own modem with a subscription service.

Help with networked devices like cameras, temperature sensors, wifi and more.

Threat Prevention

Firewalls
Endpoint Protection - Antivirus
Access Controls & Policies
Security Audits & Testing
Compliance Guidance & Support

Peace of Mind

Back up and Disaster Solutions

Business Start Up

SEO And Online Marketing

Websites Design

Domains and Hosting

E-mail

Vision and Sound

Cameras

Surveillance

Audio and Visual

Conference Rooms

Essential Tech IT Services Tech Plan

- Our Basic Package is designed for businesses that need fundamental IT support. Whether you’re a startup or a small business, this package ensures your technology runs smoothly. UNLIMITED QUESTIONS ANSWERED 24/7
Included Services:
- Endpoint Monitoring: We keep a watchful eye on your devices, detecting issues before they impact your operations.
- Patch Management: Regular updates to keep your systems secure and optimized.
- 24/7 Customer Service: Reach out anytime for assistance, because IT issues don’t follow a 9-to-5 schedule.
- Antivirus: Protecting your systems from malware and cyber threats.

Business Time Plus Time Plan

- Our Intermediate Package builds upon the Basic Package, offering additional services for growing businesses.
Included Services:
- All services from the Basic Package.
- Backup and Disaster Recovery: Safeguard your critical data with automated backups and recovery plans.
- Network Monitoring: Proactively identify network bottlenecks and ensure smooth connectivity.
- Mobile Device Management: Securely manage mobile devices used by your team.
- Cloud-Based Infrastructure (IaaS): Scalable cloud solutions for flexibility and efficiency.

Pro Comprehensive IT Solutions Pro Plan

Our Pro Package is for businesses that demand top-tier IT support and comprehensive solutions. We seamlessly collaborate with your internal IT team to maximize efficiency.

Included Services:
1. All services from the Basic and Intermediate Packages.
2. Advanced Security: Protecting your business from cyber threats with intrusion detection, firewalls, and regular security audits.
3. Business Application Management: Optimize software performance, streamline workflows, and enhance productivity.
4. Customized IT Strategy: Tailored solutions based on your unique business goals.
5. Dedicated Account Manager: Personalized attention and strategic guidance.
6. Collaboration with Internal IT Support: We work hand-in-hand with your in-house IT team, ensuring seamless communication and alignment.

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